Benefits Evaluation Framework & Tools
Understanding the effects of Canada’s investments in digital health.
The Framework
Infoway worked with a panel of leading researchers to develop a Benefits Evaluation Framework and Strategy to help understand the effects Canada's investments in digital health technologies are having on individuals and the health care system as a whole. This framework, which has since been applied across Canada and internationally, is applied to our investment projects to evaluate their benefits and to help guide future projects.
The framework focuses on the relationship between the implementation of an effective solution, the adoption of that solution and the resulting impacts. While there are other important factors for success, applying a set of evaluation methods against this framework has proven an effective, manageable approach for understanding progress towards objectives, identifying barriers, and communicating successes. The Benefits Evaluation Indicators Technical Report Version 2.0 contains the instructions and resources to support application of the framework.
Benefits Evaluations Indicators
Benefits Evaluation Toolkit
Infoway works closely with our partners to assess the value of digital health projects. The evaluation allows us to understand the impact of our investments, best practices and how to improve digital health tools to improve care for Canadians.
This Benefits Evaluation toolkit is designed to help support organizations implement, adopt and promote digital health solutions. Click on the sections below to find information, resources and practical tools.
- Reports
Benefits Evaluation Indicators Technical Report
This report is intended to help jurisdictions and organizations plan and execute benefits evaluation projects in several digital health domain areas such as EHR, EMR, telehealth and telehomecare among others by providing foundational pieces which...
- Benefits Evaluation
Benefits Evaluation Plan – Structured Template
The BE Plan - Structured Template serves as a resource for users to prepare a comprehensive benefits evaluation plan for any information and communication technology (ICT) for health initiative or project. - Benefits Evaluation
Benefits Evaluation Plan Consumer Health Solutions Template
This consumer health solutions benefits evaluation plan template provides the basis for planning and implementing benefits evaluation for consumer oriented digital health solutions. - Benefits Evaluation
Group Health Centre’s myCARE Benefits Evaluation Plan
Group Health Centre (GHC) launched a project to evaluate the benefits resulting from the implementation of myCARE patient portal. This report details the benefits focus areas selected, activities and tasks planned to collect data, analysis and the... - Resources and Tools
Example Evaluation Methodology (Used in New Brunswick's iEHR/Lab Scoping Initiative)
The Canada Health Infoway model for benefits evaluation demonstrates the broad strokes of defining and identifying benefits. This is an example of the evaluation methodology used in New Brunswick's iEHR / Lab scoping initiative.
- Benefits Evaluation
Methodology for Administering a System and Use Survey
This document details the process of adapting and administering the customizable Infoway System and Use Assessment Survey which is intended to be administered soon after a project has gone live for the purpose of benefits evaluation. - Tools
System and Use Assessment Survey
This system and use assessment survey is designed to assess user adoption, use, and information and system quality of the health information system implemented, as well as, the level of satisfaction amongst end-users. - Benefits Evaluation
Virtual Care System and Use Survey Template (Citizens)
Download Infoway’s standard system and use survey template for virtual care initiatives, which assesses user adoption, information and system quality and the level of satisfaction amongst citizens.
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External Website
Benefits Evaluation e-Collection on JMIRView articles on JMIR by Infoway authors and partners on the Canada Health Infoway Benefits Evaluation e-Collection.
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External Website
Handbook of eHealth Evaluation: An Evidence-based ApproachThis handbook presents the science and practice of eHealth evaluation based on empirical evidence gathered over many years within the health informatics discipline.
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External Website
Infoway's Contributions to Dataverse NetworkThe Dataverse Network is an open-source application for publishing, referencing, extracting and analyzing research data.