Specialist, Public Affairs & Government Relations

At Canada Health Infoway (Infoway) we believe a more connected and collaborative system is a healthier system, and we work with governments, health care organizations, clinicians, and patients to make health care more digital. We’re working to ensure that everyone is able to access their personal health information, book appointments, get prescriptions, view lab test results and access other health services, online. We are working with our partners to transform the health system because we know that digital health can be as transformative as digital has been in other aspects of our lives. We are an independent, not-for-profit organization funded by the federal government.

Continuing to improve Canadian health care necessitates work in interoperability connected systems are healthier systems. Connected care means a healthier Canada, and Infoway is committed to advancing interoperability. Harnessing data sharing will result in “connected care” and a modern health system for all Canadians. In support of the provinces and territories, Infoway is facilitating a national collaborative effort to advance interoperability using a collaborative development process.

Together with our jurisdictional, clinical, patient and industry partners we are committed to improving the health of Canadians by accelerating the development, adoption and effective use of innovative digital health solutions.

Why Join Us?

• Be part of a high-profile, ambitious, and exciting pan-Canadian initiative that improves the health of populations and unlocks value for the health system
• Work with a dynamic, multi-functional team of professionals dedicated and passionate about modernizing the health care system
• Demonstrate your strong organizational, technical leadership skills in a fast-paced, innovative, and supportive environment
• We take care of our employees

Under the direction of the Manager, Public Affairs and Operations, the Specialist has the following responsibilities:  

• Provide updates on potential legislation and opportunities for Infoway.
• Monitor political trends, policy movements, and attend conferences or meetings to stay updated on emerging political issues.
• Identify potential opportunities and build support for Infoway connected care initiatives.
• Drafting outreach and thank-you letters and creating compelling materials to educate elected officials and other stakeholders.
• Maintaining relationships with committee organizers and preparing materials ahead of committee meetings, including notetaking/minutes.
• Collaborate with the Director, Communications & Public Relations to support communication strategies tailored to each jurisdiction's priorities. As part of this work, develop a semi-annual scan and tour plan to support regional outreach opportunities for Infoway and members of the executive leadership team.
• Coordinate meetings with government officials, stakeholders, and Health Canada, including scheduling, agenda development, and logistics coordination.
• Prepare and distribute documents, reports, and briefing materials for meetings, presentations, and submissions to Health Canada and other relevant stakeholders.
• Develop and oversee a list of government officials federally or across jurisdictions as it connects back to Infoway priorities.
• Report on challenges or issues faced by jurisdictions in implementing DHI goals.

• 3-5 years experience working in government relations, public affairs, or a related field.
• Experience in developing public relations product and corporate communications products.
• Advanced writing, communication, presentation, and interpersonal skills
• Ability to develop persuasive narratives to support insights, findings and recommendations.
• Sound judgement and decision-making skills
• Exceptional organizational and time management skills.
• Knowledge and experience in the MS Office suite and client management information databases
• Experience in tracking communication activities
• Ability to think creatively, to work under pressure and recognise and respond to sensitive issues.
• A bias towards “getting things done” and a demonstrated ability to manage multiple priorities to on-time completion.
• Utmost discretion and respect for confidentiality and privacy of the corporation, our partners, and all individuals we work with.