Infoway is pleased to participate in the First Line in Health conference dedicated to innovation, primary care, and community-based services. This conference uniquely brings together leaders, executives, and key decision-makers from the public and private health and social services ecosystem, both within Quebec and across Canada and internationally.
The event offers a dynamic platform for attendees to discover a wide range of innovative projects, cutting-edge tools and technologies, and successful models for organizing and managing healthcare systems. With a focus on collaboration and knowledge exchange, the conference is designed to inspire solutions that will shape the future of primary care.
Visit the Infoway booth on the tradeshow floor to learn more about Connected Care Initiative/AI Program.
Infoway participation
Thursday, April 9
10:45 AM
Laying the Groundwork for Connected Care: Canada’s Trust Framework
Presenters:
Abhi Kalra, Executive Vice President for Connected Care, Canada Health Infoway
Abhi Kalra, Executive Vice President for Connected Care at Canada Health Infoway, will outline what the Connected Care Trust Framework is and how it supports tangible outcomes, and how Canada Health Infoway, as a National coordinating entity, is supporting this system-led approach including progress underway toward a national Trust Blueprint in 2026.
Thursday, April 9
2:30 PM
Deploying Ambient AI in Primary Care: Approach, Evidence & Future Directions
Presenters:
Salma Roberts, Director, Enablement Programs, Canada Health Infoway
Marc-Nicholas Kobrynsky, Deputy Assistant Minister, Directorate General of Strategic Planning and Performance at the Government of Quebec
Rashaad Bhyat, Chief Physician/Senior Physician Leader, Canada Health Infoway
Krista Balenko, Vice President, Enablement and Operations, Canada Health Infoway
This panel will provide an overview of Canada Health Infoway’s AI Scribe Program, including its national scope, implementation, and impact across first-line care settings.
Panelists will share insights from Infoway’s comprehensive program evaluation conducted in partnership with Women’s College Hospital Institute for Health System Solutions and Virtual Care (WIHV), highlighting findings on documentation burden reduction, workflow improvements, data completeness and quality, and patient perceptions and experience.
Friday, April 10
12:45 PM
Connecting Care Through the pan‑Canadian Patient Summary
Presenters:
Allana Cameron, Product Director, Patient Summary, Canada Health Infoway
This session will examine the pan Canadian Patient Summary as a concise, standardized snapshot of a person’s most essential health information, designed to support continuity of care across settings. Building on the International Patient Summary and adapted through the pan Canadian specification, it will explore Canada’s two complementary access models: patient mediated access that enables individuals to securely view and share their information, and provider mediated access that integrates trusted summary data directly into clinical workflows. The presentation will highlight how these approaches together are strengthening care teams, improving information flow at the point of care, and advancing more connected, patient centred care.
Thursday, April 9
4:00 PM
Making Health Data Work for Canadians
Presenters:
Shelagh Maloney, CEO, Digital Health Canada
Elizabeth Toller, Director General, Health Care Strategies, Health Canada
Michael Green, President and CEO, Canada Health Infoway
This panel will explore how to close the gap between data collection and meaningful use. What needs to be in place to securely connect and use health data across jurisdictions? How do we enable responsible data sharing while maintaining public trust? And what will it take, from governance and standards to workforce readiness, to make health data work in practice?
For more information, visit the conference website.