August 13, 2025
About the AI Scribe Program
Canada Health Infoway’s AI Scribe Program is a national initiative designed to help reduce administrative burden for primary care clinicians by funding the use of pre-qualified AI-powered medical scribe solutions. The program enables eligible clinicians to choose from nine pre-qualified vendors whose solutions meet baseline clinical, technical, and privacy/security requirements.
Privacy, Security, and PIA Requirements
Primary care clinicians who want to use one of the nine pre-qualified AI Scribe solutions must ensure that their use of it complies with the legislative requirements in their respective jurisdictions prior to using the scribe service.
Some jurisdictions mandate the development of Privacy Impact Assessments (PIAs). Information and Privacy Commissioners in other jurisdictions recommend PIAs as best practice. It is the custodian’s responsibility to determine whether a PIA must be developed in accordance with their jurisdiction’s legislative requirements.
Regardless of whether a PIA is mandated, custodians must ensure that their use of an AI Scribe tool complies with their privacy law obligations to protect patients’ privacy prior to using the AI Scribe tool.
External Guidance & Resources
General Guidance on AI Use in Clinical Practice
Legal and Privacy Resources
Guidance from Information and Privacy Commissioners (OIPC)
- Alberta
- British Columbia (BC)
- Manitoba
- Saskatchewan
- Nova Scotia
- Newfoundland and Labrador
- Prince Edward Island (PEI)
- New Brunswick
- Ontario
- Québec
- Northwest Territories
- Nunavut
- Yukon
- Office of the Privacy Commissioner of Canada (OPC)
Regulatory College Guidance on AI Scribes / AI in Clinical Practice
- Newfoundland and Labrador – Artificial Intelligence Practice Guideline
- Ontario – Using AI Scribes in Your Practice, AI in Nursing Practice
- Alberta – AI in Generated Patient Record Content, AI Practice Advice
- British Columbia – Ethical Principles for AI in Medicine, Using AI in Practice
- Manitoba – Responsible Use of AI in Medicine
- New Brunswick – AI – Interim Guidance
- Nova Scotia – AI Scribes in Clinical Care
- Québec – Scribe et intelligence artificielle
- Saskatchewan – AI in Medical Practice
Medical Association Guidance on AI Scribes / AI in Clinical Practice
- Newfoundland and Labrador – AI Scribe Overview
- Ontario – AI Scribe Guidance Tips
- Alberta – AMA AI Principles and Policy
- British Columbia – Practical Considerations for Using AI Scribes
- Manitoba – AI Scribes in Your Practice: Your Responsibilities
- New Brunswick – Considerations for AI Scribe
Note:
Information and Privacy Commissioners in all jurisdictions provide guidance documents and/or templates for developing PIAs, including where PIAs are not legally required. Infoway encourages all custodians to review these resources before adopting an AI Scribe solution.
All links and resources in this statement are current as of August 13, 2025. Privacy, security, and legislative requirements, as well as related guidance documents, may change over time. Custodians and clinicians are encouraged to verify the currency and applicability of these materials before relying on them, and to consult the relevant jurisdictional or organizational sources for the most up-to-date information.