Senior Director, Regional and Vendor Engagement (Quebec)

Summary

Posting Date: May 5, 2025

Title: Senior Director, Regional and Vendor Engagement, Quebec

Department: Regional and Vendor Engagement

Report to: Vice President,  Regional and Vendor Engagement

Location: Hybrid

Overview

At Canada Health Infoway (Infoway) we believe a more connected and collaborative system is a healthier system, and we work with governments, health care organizations, clinicians, and patients to make health care more digital. We’re working to ensure that everyone can access their personal health information, book appointments, get prescriptions, view lab test results and access other health services, online. We are working with our partners to transform the health system because we know that digital health can be as transformative as digital has been in other aspects of our lives. We are an independent, not-for-profit organization funded by the federal government.

Connected care means a healthier Canada, and Infoway is committed to advancing interoperability. Harnessing data sharing will result in “connected care” and a modern health system for all Canadians. In support of the provinces and territories, Infoway is facilitating a national collaborative effort to advance interoperability using a collaborative development process.

Together with our jurisdictional, clinical, patient and industry partners we are committed to improving the health of Canadians by accelerating the development, adoption and effective use of innovative digital health solutions.

Infoway is on a learning journey guided by what we learn from Indigenous voices. We are committed to respecting Indigenous data sovereignty, advancing cultural safety and humility and supporting the health and data priorities of First Nations, Inuit and Métis Peoples. We will do this through the development of respectful relationships and partnerships with First Nations, Inuit, Métis, Northern governments, organizations, and communities, which will guide our efforts.

 

Why Join Us?

  • Be part of a high-profile, ambitious, and exciting pan-Canadian initiative that improves the health of populations and unlocks value for the health system.
  • Work with a dynamic, multi-functional team of professionals dedicated and passionate about modernizing the health care system.
  • Demonstrate your strong organizational, technical leadership skills in a fast-paced, innovative, and supportive environment.
  • We take care of our employees.

Position Purpose

The Senior Director, Regional Engagement builds partnerships and alliances with the private and public sectors within the Quebec region to advance the connected care priorities and is accountable for leading the development and achievement of targets established in the Jurisdictional Business Plans and aligned with the Corporate Business Plan.

Major Responsibilities

The responsibilities of the Senior Director, Regional Engagement, Quebec will include, but will not be limited to, the following:

  • Accountable for the onboarding and execution of connected care priorities within the regions.
    • Recommend selection of connected care priorities, approach and drive the delivery of those priorities within their region.
    • Develops metrics for the success of the projects and the achievement of agreed upon adoption targets within the region.
    • Resolves project issues such as resourcing, knowledge development, scope, timing.
  • Develops and maintains public and private sector relationships within the assigned region.
    • Builds, strengthens, and maintains relationships at senior levels with regional stakeholders including the Ministry of Health and Social Services and the private sector.
    • Manages relationships with project sponsors to achieve successful results, considering the complex business and political environment.
    • Acts as a key access and decision point for Infoway in the region.
    • Communicates goals and objectives both formally and informally to regional stakeholders, ensuring clarity, alignment and engagement.
    • Collaborates closely with regional stakeholders to advance connected care initiatives and drive progress across the region.
    • Provides direction and support for corporate Lines of Business within the regional context to support regional plans and corporate objectives.
  • Identifies new project opportunities/ideas in the region.
    • Identifies and develops regional opportunities and priorities ensuring alignment with corporate directions.
    • Develops regional plans and is accountable for their delivery in an effective manner.
    • Ensures that regional needs and priorities are balanced with Infoway corporate objectives.
    • Accountable for all activities in the region to ensure that Infoway interactions with the jurisdictional partners are efficient, effective and balanced with Infoway’s corporate objectives.
  • Manages and supports project staff and their activities within the regions providing direction, guidance, and oversight to ensure effective execution of regional initiatives.
  • Collaborates with internal stakeholders to align strategies, coordinate activities, and drive the operational success of connected care initiatives.

Education

  • Undergraduate Degree required; MBA, or equivalent graduate level education, preferred.

Qualifications & Skills

  • 10+ years’ experience with large scale IT program management, business development, marketing, or sales in healthcare and IT industries
  • 10+ years’ experience in senior decision making within the Quebec healthcare system and primary care context
  • Strong understanding of the health and social services care environment in Quebec, including funding processes, technology and care delivery
  • Knowledge of the political process balanced with business execution and effective consensus building
  • Experience implementing technology projects
  • Experience with strategic and operational planning
  • Experience with clinical change management initiatives
  • Experience leading and developing multi-functional teams
  • Experience in managing budgets
  • Understanding of Canada Health Infoway mandate and the Quebec digital health systems
  • Bilingual Skills (French and English) are required for the Quebec region
  • Ability to travel

Our commitment

Infoway is committed to employing a diverse workforce and is proud to be an equal opportunity employer.

Infoway provides reasonable accommodations to employees as well as candidates taking part in the recruitment process, upon request.

We thank you for your interest in this opportunity at Infoway however, only those applicants who most closely meet the qualifications for this position will be contacted.