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Consumer Health e-Services Consumer Health e-Services

Infoway’s Consumer Health Solutions investment program was established to educate and empower Canadians by providing electronic access to their health information and health care services. 

Canadians have indicated they are most likely to use digital solutions with high patient and health system value; namely:  e-booking of appointments; e-visits with care providers; electronic requests for refilling medications; e-views of health information; and telehomecare.

Infoway’s approach will expand consumer e-services by:

  • Enabling Canadians to take a more active role in their own health and enhancing access to care;
  • Fostering consumer health innovation and exploring the potential of new opportunities;
  • Building a strong foundation for consumer health that addresses key enablers and barriers to the effective spread and use of consumer technologies; and
  • Engaging with patients and stakeholders to continually expand our patient engagement strategy and efforts.

Infoway is helping patients to take an active role in their care, to gain better access to the services they need, and to improve the quality of the care they receive.

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