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Current and Potential Value of Canadians’ Secure Access to Their Health Information and Digital Health e-Services



In collaboration with the Social Research and Demonstration Corporation (SRDC), Infoway recently completed a comprehensive study to estimate the evidence-based value of citizen access to their health information and a set of digital health e-services. Grounded by 2016-2017 citizen-reported utilization of four e-services, the study produced quantitative value-based estimates across a set of evidence-based indicators and highlights important areas of opportunity for research and implementation.

  • Chad Leaver, Director, Performance Analytics, Canada Health Infoway 
  • Christina Hackett, Senior Research Associate, Social Research Demonstration and Corporation
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