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TELUS Health Achieves National Class Recertification of Electronic Medical Record Solution

March 2, 2017 (Toronto) – Canada Health Infoway (Infoway) announced today that TELUS Health’s Med Access Electronic Medical Record (EMR) versions 4.9 and 5.0 have successfully achieved Infoway’s EMR National Class certification. This process involves a rigorous re-assessment of a previously certified product.

Med Access EMR, originally certified in August 2012, has been recertified and continues to conform to national and international standards for privacy, security and interoperability.

"We congratulate TELUS Health on achieving the recertification of Med Access EMR,” said Mark Nenadovic, Group Director, Certification Services, Canada Health Infoway. “By recertifying this product with Infoway, TELUS has shown they are dedicated to ensuring their product meets pan-Canadian industry standards, playing an integral role in ensuring patient safety and health system efficiency.”

Med Access EMR is a web-based, configurable EMR that easily adapts to individual clinic and user preferences and can be quickly and seamlessly implemented in a clinical practice. The solution is currently deployed across Canada in settings ranging from solo practices to mixed primary care and specialty clinics to province-wide EMR collaboratives. Today, TELUS Health EMRs serve more than 20,000 physicians across Canada.

“At the core of our mission to drive better health outcomes using innovative technology is our investment in the ongoing evolution of our solutions,” said Michael Guerriere, Chief Medical Officer, TELUS Health. “Each year, we expand the features and improve the functionality of Med Access EMR to enable physicians to be more efficient and to provide better care to their patients. The Infoway National Class recertification is a testament to our commitment to ensure that our customers are using best-in-class technology that meets the highest standards in the market today.”

Infoway Certification Services provides a process to verify that health information solutions are standards-based. It offers pre-implementation certification for the following technology classes:


About TELUS Health

TELUS Health is a leader in telehomecare, electronic medical and health records, consumer health, benefits management and pharmacy management. TELUS Health solutions give health authorities, providers, physicians, patients and consumers the power to turn information into better health outcomes. For more information about TELUS Health, please visit telushealth.com.

About Canada Health Infoway

Infoway helps to improve the health of Canadians by working with partners to accelerate the development, adoption and effective use of digital health across Canada. Through our investments, we help deliver better quality and access to care and more efficient delivery of health services for patients and clinicians. Infoway is an independent, not-for-profit organization funded by the federal government.

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For more information:

Karen Schmidt
Director, Corporate Communications
Canada Health Infoway
Tel: (416) 595-3167
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Luiza Staniec
Social and Media Relations
TELUS Health
Tel: (514) 665-3413
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