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Infoway Receives Another Positive Performance Evaluation: Part One of Two

Posted on April 24, 2018 by Michael Green

Infoway’s commitment to accountability for taxpayers’ funds has been recognized once again in an independent performance evaluation.

The March 2018 Independent Performance Evaluation, conducted by Bell Browne Molnar & Delicate Consulting Inc. (BBMD), gives Infoway high marks for achieving the purpose and outcomes of our 2010 funding agreement with the federal government. The agreement granted $500 million to Infoway to develop and implement electronic health records (EHRs), electronic medical records (EMRs), and systems or tools to support integrated points of service, including consumer health solutions. This is the second performance evaluation for this funding agreement, following a positive one in 2013.

Here are some excerpts from BBMD’s 2018 report:

  • “Infoway delivered strong performance in terms of its effective progress on all of the outcomes in the 2010 Funding Agreement… The 2010 Funding Agreement and Infoway's execution of it, in partnership with provincial and territorial jurisdictions and other stakeholders, have had very high impact. Health Canada and the federal government have received a strong return on investment through the 2010 Funding Agreement. The achievements related to the 2010 Funding Agreement also laid the foundation for further achievements and return on investment from initiatives related to more meaningful use of EMRs, scaling and spreading Consumer Health Solutions, and more widespread Health System Use of data.”
  • “There continues to be a need for a national, multi-jurisdictional approach to eHealth in Canada, and to have a pan-Canadian organization such as Infoway to develop and deliver such an approach…The need and Infoway's contribution to addressing the need have been confirmed by reviews and other studies, as well as key informants such as jurisdictional Deputy Ministers and CIOs (or equivalent), and health providers and practitioners who were interviewed. The need is also reflected in the increasing public support and expectations of Canadians regarding eHealth.”
  • “Infoway has greatly contributed to more timely delivery of health care, increased productivity and interoperability, improved access to, and sharing of information. The 2010 Funding Agreement has led to economic stimulus and the creation of many knowledge-based jobs.” 

The comment about sharing of information is especially timely because we recently released a pan-Canadian benefits evaluation study that shows significant value for Canadians and our health system as a result of the growing use of EHRs and complementary solutions for sharing information between providers and organizations. Read Part Two of this blog post, where I go into more details about the findings of this study.

All performance evaluations and audits required by our funding agreements with the federal government have been consistently positive, and we are proud of this achievement. Infoway is committed to continuing to be a responsible steward of taxpayers’ funds as we implement our new Driving Access to Care strategy. Read my blog post about the strategy to learn more about our current initiatives.

For now, I invite you to read the full report or executive summary of the March 2018 Independent Performance Evaluation and share your thoughts. You can find all performance evaluation reports here.

Have a comment about this post? We’d love to hear from you.


mgreen 100Michael Green

Michael Green is a strong leader and a creative, strategic thinker who has an international reputation and a proven track record of transforming health care through the use of digital health. He has leveraged international research and innovation to advance the digital health agenda, create jobs and stimulate economic growth in Canada. Michael has been President and CEO of Canada Health Infoway since August 2014.

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