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Consumer Health

Blog: Infoway Connects

Home Is Where the Care Is

Posted on October 29, 2014 by Justin Noble

As I was celebrating the recent Thanksgiving weekend, I was reminded of how much comfort can be derived from being at home among loved ones and familiar surroundings. It seems only natural that Canadians would want to be able to enjoy the comforts and benefits of home during their health care journey.

EMRs Can Save You From Constantly Repeating Your Medical History

Posted on October 7, 2014 by Kelly Kuru

You’d be hard pressed to find a high school or university student that hasn’t spent countless hours preparing for their mid-term or final exam using a finely honed system of rote memorization through repetition. Fast forward 15 years and as a mother of a busy toddler, I find myself constantly repeating the same three words that I hope will one day sink in … “No!” … “Please!” … “Careful!” The usual outcome with this approach is that it’s in one ear and out the other.

Even Better Health Together!

Posted on September 17, 2014 by Shelagh Maloney

Over the course of the summer, I had the opportunity to meet with a number of jurisdictions and national health organizations to discuss Better Health Together, Infoway’s public education campaign. The campaign was launched in September of last year to raise the level of awareness among Canadians about the benefits of digital health.

Greg’s Story: Digital Health and Continuity of Patient Care

Posted on September 9, 2014 by Jennifer Zelmer

Greg Price was a young man who died in 2012 after spending much of the previous year navigating a disconnected health care system. The Alberta Health Quality Council reviewed Greg’s case and made several recommendations, including how digital health could have helped improve communications among teams in his circle of care and empowered Greg with the information he needed to navigate his health care journey.

Camryn’s Story: EMRs Enable Care Teams to More Easily Find Her Information

Posted on September 5, 2014 by Jennifer Zelmer

Camryn is an energetic child who loves to play air hockey, collect stickers, colour and play outside. But she also has a number of health issues which mean frequent trips to five different clinics at the Children’s Hospital of Eastern Ontario. In the past, her care team had to wade through thick paper files in search of test results. However, since the implementation of an electronic medical record (EMR), Camryn’s care team can more easily find the information they are looking for and quickly share it with their colleagues. Here is Camryn’s story.

Paper Examines Gap Between Desire for and Use of Digital Consumer Health Solution

Posted on August 26, 2014 by Jennifer Zelmer

Eight in ten Canadians want online access to their personal health information. Four per cent have it.

Mobile Health Apps and the Demand for Personalized Care (Part 3 of 3)

Posted on June 24, 2014 by Anne Snowdon

There are a number of legitimate concerns that have been raised around the rapid explosion of health apps. A key barrier to the widespread adoption of health apps continues to be worries around privacy, security, and liability issues related to accessing, storage and ownership of health data. Health information is considered highly sensitive and private, and there are valid questions regarding liability should inappropriate access to information take place, or if health information is inadvertently released due to technical issues. There is also ambiguity around the regulation of health apps themselves, particularly when they offer medical information or health-based services.

New Study Finds the Benefits of e-Booking

Posted on June 24, 2014 by Fraser Ratchford

Digital health is making a significant impact to Canadians and is resulting in better delivery, quality and access to care. e-Booking is one of the tools that is adding convenience and increasing productivity to the health care system. It allows patients to book their own medical appointments online at any time and without the assistance of office staff. Patients receive online confirmation and alerts about their appointments, allowing the office staff to focus on higher-value tasks.

Mobile Health Apps and the Demand for Personalized Care (Part 2 of 3)

Posted on June 17, 2014 by Anne Snowdon

Last summer, researchers at the International Centre for Health Innovation (the Centre) performed an analysis of the most popular health apps to define the purpose of each app and to examine the value these apps may offer consumers outside of the traditional health system.1 The “Top 100” most popular apps were generated for both Android and iPhone operating systems for two categories, health and fitness and medical, which then underwent content analysis to find major themes.

Perceptions Around Patient-Provider Interaction

Posted on June 12, 2014 by Simon Hagens

Do computers in the exam room impact patient-provider interaction? This is a topic of much debate, but less concrete evidence. To add to the conversation, we analysed data from a survey conducted by Harris Decima to measure public attitudes and understanding of health information and communication technology (ICT). The survey was in field in February and March 2014 and collected perspectives from 1,512 Canadian adults.

Mobile Health Apps and the Demand for Personalized Care (Part 1 of 3)

Posted on June 10, 2014 by Anne Snowdon

This February, my colleagues and I at the International Centre for Health Innovation at the Ivey Business School at Western University released the report “It’s All About Me: The Personalization of Health Systems.” The report describes the emerging consumer-driven demand for a more personalized health system, and the steps health systems must take to meet this fundamental shift. Unprecedented access to health information and revolutionary medical discoveries are working together to generate this grassroots demand for personalized healthcare, and it is fascinating to me to see the role mobile health applications (health apps) are playing in this shift.

Innovations Like the Breathe App Help Those with Asthma Manage Their Condition

Posted on June 4, 2014 by Fraser Ratchford

Canada Health Infoway’s website features dozens of stories and videos about the progress that’s being made with digital health solutions across Canada. The breathe app is our most recent video. An ImagineNation Outcomes Challenge participant, the breathe app is recognized as a unique tool that is helping asthma patients monitor and manage their condition. Created by the Ontario Lung Association with support from Infoway, the app is helping bring care closer to home. Check it out.

Infographic Examines Benefits of e-Booking for Patients, Clinics

Posted on May 8, 2014 by Fraser Ratchford

Giving patients the ability to e-book their own medical appointments can benefit both patients and clinicians. Patients can book appointments 24/7 and receive electronic confirmations and alerts while staff can focus on higher-value tasks. Our infographic examines some of these benefits.

e-Booking: A Relatively Simple Concept That Can Make a Big Difference (Part 2 of 2)

Posted April 15, 2014 by Fraser Ratchford

Benefits to patients

Often, when I try to book a medical appointment, it can be a frustrating experience as it means busy signals and waiting on hold. However, e-booking solutions can let patients book their own appointments, in a matter of seconds and at their own convenience. Canada Health Infoway recently launched an e-Booking Initiative designed to encourage the adoption of e-booking solutions.

e-Booking: A Relatively Simple Concept That Can Make a Big Difference (Part 1 of 2)

Posted on April 10, 2014 by Fraser Ratchford

Benefits to clinics

When it comes to digital health, sometimes a small change can make a big difference — and this is the case with e-booking. A recent white paper released by Canada Health Infoway studies the benefits of e-booking for both clinics and patients.

Personalizing Health Systems Through Digital Health

Posted on March 21, 2014 by Shelagh Maloney

A recent paper by Ivey International Centre for Health Innovation, “It’s All About Me: The Personalization of Health Systems” discusses the importance of personalizing health systems. “There is increasing evidence that not only are individuals ready to manage their own health and wellness, they are actively seeking out strategies and tools to take charge of their health and to change the way they access health services,” the paper states.

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