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Consumer Health

Blog: Infoway Connects

Engaging with Patients During Digital Health Week

Posted on October 28, 2015 by Shelagh Maloney

Earlier this year, we held a #HCSMCA tweet chat on our upcoming Digital Health Week to ask for input on what the focus of the week should be. And while there were lots of great ideas and discussions, one that stood out was that you wanted patients included.

Successes and Lesson Learned; e-Booking Initiative Participants

Posted on June 15, 1015 by Cassie Frazer

The benefits of electronic patient appointment booking (“e-booking”) seem to be straightforward and easy to anticipate for patients. Compared to conventional appointment scheduling, e-booking is convenient, saves time and can result in improved patient and provider satisfaction. Generally speaking, once a practice has begun to use an e-booking solution, their patients and staff cannot imagine ever going back.

Cancer Led Me to Digital Health and I Haven’t Looked Back Since

Posted on June 5, 2015 by Judith Morley

National Cancer Survivors Day is June 7. As a cancer survivor, I am marking this a special day by sharing my story of how digital health helped me throughout my cancer journey.

I had never heard of digital health when a routine colonoscopy led to a devastating cancer diagnosis in January 2008. By the time I was declared cancer-free seven years later, I was not only an avid user of digital health, I wouldn’t dream of giving it up.

It’s Time to GET LOUD about Mental Health in the Workplace

Posted on May 8, 2015 by Nicole Hodgkinson

Only a third of those who need mental health services in Canada actually receive them, which is why the theme of this year’s annual Mental Health Week, “GET LOUD,” is appropriate.

EMR Adoption and Patient Empowerment Among Top Digital Health Successes for 2014

Posted on January 20, 2015 by Shelagh Maloney

January is tough! It’s back to work after the holidays, the weather is lousy and I’m faced with the guilt that I’ve never made a resolution that I’ve kept for more than a week – except for the year that I resolved not to make any resolutions!

That’s a Wrap on Digital Health Week

Posted on November 14, 2014 by Shelagh Maloney

Today is the final day of Digital Health Week, and we’ve had a fantastic time celebrating all the great strides that have been made by Canadians to implement digital health solutions. What a week it has been! We co-hosted a #hcsmca Tweet Chat, discussing how digital health has transformed the patient experience. COACH also hosted a webinar, helping organizations develop strategic directions for digital health. We also announced the results of our Public Health Social Media Challenge, where we encouraged public health organizations from across Canada to harness the power of social media to address issues and concerns.

Digital Health Week: Thank You to Our Supporters

Posted on November 12, 2014 by Shelagh Maloney

We’re now halfway through #digitalhealthweek so this is a great time to extend thanks to the storytellers and national organizations that are supporting this initiative.

You’re Invited to a Tweet Chat! Digital Health Transforming the Patient Experience

Posted on November 11, 2014 by Shelagh Maloney

Here at Infoway we live and breathe digital health. We spend our days working with our many supporting organizations and other partners to accelerate the development, adoption and effective use of digital health across Canada.

Canada’s First Digital Health Week Celebrates Milestones and Engages Canadians to Think About Digital Health

Posted on November 10, 2014 by Michael Green

This month, Infoway is partnering with 18 leading healthcare organizations to launch Canada’s very first Digital Health Week, taking place November 10 to 14, 2014. We’ve seen profound progress in the implementation of digital health solutions in Canada, and the inaugural Digital Health Week is an opportunity to celebrate the positive impact that technology is having on improving health and healthcare for Canadians.

Digital Health is Transforming My Experience as a Patient

Posted on November 7, 2014 by Kelly Kuru

Given that next week is Digital Health Week, I’ve been putting some thought around digital health and how it impacts my day-to-day life. Specifically, “what’s the value” and “how significant has the impact been?”

Home Is Where the Care Is

Posted on October 29, 2014 by Justin Noble

As I was celebrating the recent Thanksgiving weekend, I was reminded of how much comfort can be derived from being at home among loved ones and familiar surroundings. It seems only natural that Canadians would want to be able to enjoy the comforts and benefits of home during their health care journey.

EMRs Can Save You From Constantly Repeating Your Medical History

Posted on October 7, 2014 by Kelly Kuru

You’d be hard pressed to find a high school or university student that hasn’t spent countless hours preparing for their mid-term or final exam using a finely honed system of rote memorization through repetition. Fast forward 15 years and as a mother of a busy toddler, I find myself constantly repeating the same three words that I hope will one day sink in … “No!” … “Please!” … “Careful!” The usual outcome with this approach is that it’s in one ear and out the other.

Even Better Health Together!

Posted on September 17, 2014 by Shelagh Maloney

Over the course of the summer, I had the opportunity to meet with a number of jurisdictions and national health organizations to discuss Better Health Together, Infoway’s public education campaign. The campaign was launched in September of last year to raise the level of awareness among Canadians about the benefits of digital health.

Greg’s Story: Digital Health and Continuity of Patient Care

Posted on September 9, 2014 by Jennifer Zelmer

Greg Price was a young man who died in 2012 after spending much of the previous year navigating a disconnected health care system. The Alberta Health Quality Council reviewed Greg’s case and made several recommendations, including how digital health could have helped improve communications among teams in his circle of care and empowered Greg with the information he needed to navigate his health care journey.

Camryn’s Story: EMRs Enable Care Teams to More Easily Find Her Information

Posted on September 5, 2014 by Jennifer Zelmer

Camryn is an energetic child who loves to play air hockey, collect stickers, colour and play outside. But she also has a number of health issues which mean frequent trips to five different clinics at the Children’s Hospital of Eastern Ontario. In the past, her care team had to wade through thick paper files in search of test results. However, since the implementation of an electronic medical record (EMR), Camryn’s care team can more easily find the information they are looking for and quickly share it with their colleagues. Here is Camryn’s story.

Paper Examines Gap Between Desire for and Use of Digital Consumer Health Solution

Posted on August 26, 2014 by Jennifer Zelmer

Eight in ten Canadians want online access to their personal health information. Four per cent have it.

Mobile Health Apps and the Demand for Personalized Care (Part 3 of 3)

Posted on June 24, 2014 by Anne Snowdon

There are a number of legitimate concerns that have been raised around the rapid explosion of health apps. A key barrier to the widespread adoption of health apps continues to be worries around privacy, security, and liability issues related to accessing, storage and ownership of health data. Health information is considered highly sensitive and private, and there are valid questions regarding liability should inappropriate access to information take place, or if health information is inadvertently released due to technical issues. There is also ambiguity around the regulation of health apps themselves, particularly when they offer medical information or health-based services.

New Study Finds the Benefits of e-Booking

Posted on June 24, 2014 by Fraser Ratchford

Digital health is making a significant impact to Canadians and is resulting in better delivery, quality and access to care. e-Booking is one of the tools that is adding convenience and increasing productivity to the health care system. It allows patients to book their own medical appointments online at any time and without the assistance of office staff. Patients receive online confirmation and alerts about their appointments, allowing the office staff to focus on higher-value tasks.

Mobile Health Apps and the Demand for Personalized Care (Part 2 of 3)

Posted on June 17, 2014 by Anne Snowdon

Last summer, researchers at the International Centre for Health Innovation (the Centre) performed an analysis of the most popular health apps to define the purpose of each app and to examine the value these apps may offer consumers outside of the traditional health system.1 The “Top 100” most popular apps were generated for both Android and iPhone operating systems for two categories, health and fitness and medical, which then underwent content analysis to find major themes.

Perceptions Around Patient-Provider Interaction

Posted on June 12, 2014 by Simon Hagens

Do computers in the exam room impact patient-provider interaction? This is a topic of much debate, but less concrete evidence. To add to the conversation, we analysed data from a survey conducted by Harris Decima to measure public attitudes and understanding of health information and communication technology (ICT). The survey was in field in February and March 2014 and collected perspectives from 1,512 Canadian adults.

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