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Consumer Health

Blog: Infoway Connects

PEOPLE-Centred (DIGITAL) Health

Posted on April  11, 2017 by Cassie Frazer

Who are we in the health system? Are we patients? Consumers? Citizens, clients, Canadians? No matter what you call us – we are people. Unique individuals with unique interests and health care needs; and it is important that we are at the table when decisions about our care are being made.

Positive Patient Experience Leads to Better Health Outcomes and System Sustainability

Posted by Chad Leaver on March 21

Digital health and connected care services are evolving and gaining momentum in Canada. As they do, the link between patient experience and value-based outcomes is critical to both assess opportunities for improvement and determine scalability and integration of connected care solutions into Canadian models of care.

A Look Back at Digital Health Week

Posted on November 29, 2016 by  Shelagh Maloney

Thanks to all who participated in Digital Health Week (Nov. 14-20)! The event was very successful in sparking conversations with Canadians about how digital health is empowering them in moving from patients to partners in their care. Collectively we generated over 4,800 tweets that garnered over 23.8 million impressions! Several themes emerged from these conversations. The two that resonated most with me are 1) the importance of including patients in the design of digital health solutions and 2) the ability of digital health to transform the delivery of care.

State of Digital Health in Canada Tweet Chat

Posted on November 14, 2016 by  Shelagh Maloney

Date: Friday, November 18, 2016
Time: 1:00-2:00 p.m. ET
Where: Twitter at #ThinkDigitalHealth

What Canadians Think about Adolescents Accessing their Electronic Personal Health Information

Posted on November 7, 2016 by Cassie Frazer

As a parent of adolescents, naturally I was curious about the topic at hand — providing adolescents with access to their electronic personal health information (PHI); and I wondered about the perceptions of others in Canada as well. For me, the question was not, “should adolescents have access to their PHI” as I believe this right exists, but rather “how should this access be facilitated” in an electronic health record environment?

Top 10 Reasons for Digital Health

Posted on October 27 by Shelagh Maloney

We live in a digital age and like every other aspect of our lives, Canada’s health system becomes more digital every day. Digital health solutions can be used to book a medical appointment, request a prescription renewal, view health information or consult with a doctor, online. These new technologies are modernizing the health system and making Canadians and their families healthier. Recently we put together a Digital Health Top 10 — what do you think?

Adolescent Access to Digital Health Records — Results of an Environmental Scan

Posted on October 11, 2016 by Cassie Frazer

Have you ever wondered how the “electronic health system” will know who you are and whether or not you have the right to access your personal health information (PHI)? Depending on one’s age, the answers to these questions may vary. As an adult, one may just assume they have a right to their health information; yet a young child will not likely have given these concepts a thought. For individuals aged somewhere in between however, such as a 14- or 16-year-old, having access to one’s own electronic health information may be of increasing interest and importance.

Simplicity, Ubiquity and Affordability Key to Consumer Health Innovation

Posted on September 13, 2016 by Bobby Gheorghiu

Earlier this summer, at e-Health 2016, I had the pleasure of moderating a very interesting and distinguished panel of clinical researchers from British Columbia who described each of their initiatives aimed at providing virtual care for patients with various types of chronic diseases. While the technical solutions that each presented were different, many common threads emerged that should get on the radar of policymakers throughout the country. At the top of the list were these three: simplicity, ubiquity, and affordability.

Who has Access to What? Adolescent Access to Personal Health Information

Posted on August 29, 2016 by Joan Roch

A lot of organizations are interested in giving people more access to their health information. They are building portals and apps so people can have that access.

But a question that always arises is: “Should people under the age of majority be able to access portals in the same way as someone over the age of majority?” Currently, the age of majority is 18 years of age in some provinces/territories and 19 in others. This is the age at which an individual attains full rights and responsibilities in society, such as the right to vote and to consume alcohol.

Nova Scotia Online Patient Portal Leading the Way

Posted on August 23, 2016 by Michael Green

By early 2017, Nova Scotia will be the first province in Canada to offer all residents secure online access to their health information.

MyHealthNS is an online tool, or portal, that enables patients and doctors to share information, including routine test results. Once patients have created their secure online health record, they can receive and store test results and specialist reports electronically. They can also log health information, such as blood pressure readings, immunizations, allergies and medications. And, they can view and manage their information on any web-enabled device.

e-Visits: A Natural Evolution of the Doctor’s Visit?

Posted on June 22, 2016 by Dr. Rashaad Bhyat

A physician colleague of mine recently reflected on the changing nature of his practice, in the years since he started using an electronic medical record (EMR). He noted that an increasing amount of his work as a primary care physician does not actually require the patient to be in his office.

Infoway’s Patient Engagement Framework Helps Us Connect with Patients and Consumers

Posted on May 31, 2016 by Shelagh Maloney

Digital health technologies have the potential to transform the patient experience and improve patient outcomes — but to do so, they need to be designed with the patient in mind. This is why engaging with consumers and patients is a vital part of what we do here at Infoway.

Is it Time for a Digital Injection?

Posted on March 16, 2016 by Sukirtha Tharmalingam

Nearly one-third (30%) of parents aren’t fully confident they can provide complete, accurate records on their children’s immunizations, according to a survey commissioned by Canada Health Infoway (Infoway). The survey explored parents’ experiences with managing their children’s immunization records. It also found that 30% of parents reported it was likely that their child had missed an immunization.

Digital Health Can Help Empower Patients in their Battle with Cancer

Posted on February 4, 2016 by Shelagh Maloney

It’s World Cancer Day today, and to raise awareness, the Canadian Partnership Against Cancer (CPAC), along with its international partners, are asking people and organizations to take a pledge on what they can do to help fight the disease and support those who have it.

We Made Quite an Impression – In Fact, We Made 23 Million of Them

Posted on December 3, 2015 by Shelagh Maloney

Last month, we asked Canadians to get together and “think digital health” in order to celebrate the difference digital health is making. Digital Health Week was a great success have a look at the impressive numbers below. We’d like to thank everyone, including our supporting organizations for participating in the many great events and conversations that took place during the week.

Can a Simple App Improve the Patient-Provider Relationship?

Posted on November 20, 2015 by Robert Ridge

For anyone managing a chronic or life threatening condition, the value of investing time and effort in managing and understanding their health information is clear – poor or incomplete data can have a significant negative effect on their health. But the same is true for all of us – we can all benefit from tracking our health a little more closely.

Canadians are Embracing Digital Health

Posted on November 19, 2015 by Tania Ensor

Canadians are no strangers to the virtual world, with a Canadian user visiting an average of 3,731 pages every month. It’s no surprise, then that Canadians also head online for health information, and, in fact, 72 per cent of family physicians refer patients to websites for information about their health care and lifestyle. But Canadians don’t just want general information — they also want access to their own health data as well, with more than 80 per cent saying they would like to take advantage of digital health solutions to view lab results and medication history electronically.

Join HCSMCA Tweet Chat on Patients, Providers and the Future of Health Care

Posted on November 12, 2015 by Shelagh Maloney

If you’re looking for Canadians, apparently you have to look online: According to Statistics Canada, 83 per cent of households had access to the internet in 2012 and Ipsos Reid reports that nearly half of us have actively looked for health information online.

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