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Your Results for Patient e-Services

Impacts of Direct Patient Access to Laboratory Results – Final Report

Document

05 August 2015

This study examines the impact of providing patients with direct access to their lab results as soon as they are available. The findings include improved satisfaction, more timely access, no increase in anxiety, and fewer calls to physician offices....

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Dr. Leo Picard’s Story: Connecting with Patients Remotely

Video

Dr. Leo Picard, a rheumatologist in Moncton, New Brunswick, implemented video consulting in his practice in order to provide timely care and follow-up consultations to his patients in remote areas.

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e-Booking, it can work for your practice too!

Webinar

December 11, 2014 Discover: Why nearly 90% of Canadians would like to be able to e-book appointments with their health care provider, if it was available; How e-booking can improve both clinician and patient satisfaction, save time and decrease no-show...

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e-Booking Workflow Mapping: Current and Future State

Document

23 May 2014

The following change management resources are available to assist clinicians and practices in their planning, implementation and sustained use of e-booking or other consumer health solutions.

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‘Conceptual’ Privacy Impact Assessment

Document

22 May 2014

This ‘conceptual’ privacy impact assessment (“PIA”) was conducted by iSecurity to analyze the potential privacy issues for a ‘generic’ e-booking solution and its potential collection, use, and disclosure of an individual’s personal information. This is...

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Infographic: The Value of e-Booking

Document

04 March 2014

The following resources on the value of e-booking are available to assist clinicians and practices in their planning, implementation and sustained use of e-booking or other consumer health solutions.

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White Paper: Exploring the Value, Benefits and Common Concerns of e-Booking

Document

03 March 2014

The following resources on the value of e-booking are available to assist clinicians and practices in their planning, implementation and sustained use of e-booking or other consumer health solutions.

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e-Booking Privacy and Security Considerations

Document

03 March 2014

Based on experience to date and general good privacy practices, the following are some questions that should be considered as you move forward with your e-booking initiative.

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