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Change Management Toolkit

Your Results for Best Practices


  • Stakeholder Identification and Analysis

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    01 August 2017

    This document is a detailed guideline to conduct Stakeholder Identification, Stakeholder Analysis and Stakeholder Commitment. It is a proven approach to identifying the people who will be affected by a digital health project, what their needs and...

  • A Tale of Two Jurisdictions – Approaches in eHealth Change Management: From Adoption to Advancement

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    19 July 2013

    On June 18, 2013, the Pan Canadian Change Management Network offered a webinar featuring executive leaders from two provincial-level organizations, Newfoundland & Labrador Centre for Health Information and OntarioMD, who have employed a coordinated...

  • Perspectives from Canadian Hospital Leaders on e-Health Change Management

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    The Pan-Canadian Change Management Network presents Leadership & e-Health Change Management: Perspectives from Successful Canadian Hospital Leaders. This recorded webinar features executive leaders from two Canadian hospitals that have achieved a Stage...

  • Change Implementation Roadmap

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    21 November 2012

    This slide deck developed in 2007, provides a summary of the Top Eight activities that comprise an integrated change implementation plan for successful EHRs solutions. The list was developed through analysis of the most commonly applied change models,...

  • Developing a Business Case for Change

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    21 November 2012

    Developed in 2007, this Powerpoint file supports the reader to define a value proposition for change based on recent studies and findings including: Identification of issues, potential costs and benefits and common risks associated with change...

  • The Factors that Support Successful Change Implementation

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    21 November 2012

    The content in this 2007 slide deck provides the background to support the application of the Change Readiness Assessment tool. This readiness and risk assessment tool is useful applied at the beginning of a project, during project implementation and as...

  • Change Resource Catalog

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    21 November 2012

    This catalog developed in 2007 is a listing and high level review of change management resources, content and tools available to support jurisdictional change specialists in the implementation of ehealth solutions.

  • Communication Planning

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    21 November 2012

    This 2007 tool is based primarily on Dan S. Cohen's publication titled “The Heart of Change Field Guide” (2005) tools and tactics for leading change in your organization. A selection of tools have been reproduced from Cohen's publication to support the...

  • Facilitation and Group Work

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    21 November 2012

    This is a 2007 primer on facilitating group work and includes definitions, facilitation theory, methods, tools and examples to help someone new to the role of facilitator or leading group work gain knowledg and develop skills in this area.

  • Generic Project, Governance Structure and Role Alignment

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    21 November 2012

    This slide deck content developed in 2007 provides a generic project governance and role information on topics such as as: governance structure, project role descriptions, executive steering committee responsibilities, Steering Committee Terms of...

  • Process Mapping and Redesign

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    21 November 2012

    Developed in 2007, this module provides an overview of why process mapping or workflow analysis is needed as part of a complete change implementation plan. High level examples of how to conduct process mapping is included as well as a examples of well...

  • Change Implementation Success - Readiness Assessment

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    21 November 2012

    This is a 2007 readiness assessment tool in Excel format that can be adopted or adapted for use. It includes an Instructions for Use, Questionnaire, Scoring Worksheet and Chart tabs.

  • Training Approaches for Clinicians

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    21 November 2012

    Developed in 2007, this defines training and describes the training process from a traditional training needs assessment focus. It includes an overview of teaching and learning methods for adult learners based on adult learning theory. Lessons learned...

  • Introduction to Training Needs Assessment

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    21 November 2012

    This 2007 product is an overview of training needs assessment intended for a varied audience. The proposed audience is the new project or change manager in health care implementing EHRs in clinical settings. The tool is a beginning tutorial with...


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