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Your Results for Patient Access


  • The Citizens’ Vision for Better Health through Digital Solutions

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    26 May 2017

    The Citizens’ Vision for Better Health through Digital Solutions was developed as part of the Better Health Together Workshop. This session, held in March 2017, brought together 34 citizen participants from across Canada. Together, they learned from...

  • Better Health Together Workshop: The Citizens’ Vision for Better Health through Digital Solutions

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    26 May 2017

    This document is an output from the Better Health Together Workshop, held in March 2017, which brought together 34 citizen participants from across Canada. By partaking in a series of collaborative activities and expert presentations, the participants...

  • Infoway Launches Digital Health Myths-Busting Campaign

    Web page
    Posted on May 16, 2017 by Poonam Khanna Follow @PoonamKhanna “I won’t understand my lab results if I access them online.” “The introduction of virtual visits means I won’t see my doctor anymore.” “The government and insurance companies will be able to...

  • Digital Health Myths

    Web page
    Digital health is transforming the way Canadians access health care as more and more are able to view their personal health history online, connect with their care provider through a virtual setting, and e-book medical appointments. It has also changed...

  • Myth: Patients Don’t Want to See Their Health Information and Won’t Find the Information Useful

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    15 May 2017

    Myth: Patients don’t want to see their health information and won’t find the information useful. Fact: 69% of Canadians who don’t currently have online access to their medical records would like access. Furthermore, Canadians who do have access find it...

  • Connecting Families to Their Health Record and Care Team: The Use, Utility and Impact of a Client/Family Health Portal at a Children’s Rehabilitation Hospital

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    12 April 2017

    This JMIR article examines the use, utility and impact on engagement in care of a client/family health portal. Clients at Holland Bloorview Kids Rehabilitation Hospital were provided access to their electronic health records (EHRs) and secure, two-way...

  • PEOPLE-Centred (DIGITAL) Health

    Web page
    Posted on April 11, 2017 by Cassie Frazer Follow @cassie482 Who are we in the health system? Are we patients? Consumers? Citizens, clients, Canadians? No matter what you call us – we are people. Unique individuals with unique interests and health care...

  • Myth: Doctors Will Be Flooded With Calls If Patients Have Access to Their Lab Results Online

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    07 April 2017

    Myth: Doctors will be flooded with calls if patients have access to their lab results online Fact: Patients who have access to their lab results online are less likely to call their physicians while waiting for results and they’re less likely to have an...

  • Myth: I Don’t Have a Right to Access My Health Records

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    06 April 2017

    Myth: I don’t have a right to access my health records. Fact: Your health care provider is the custodian (trustee) of your health record, responsible for proper use and management of the record. However, the information in the record is yours and you...

  • Backgrounder - Positive Patient Experience Yields Health Care Benefits

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    09 March 2017

    Infoway has co-invested with the provinces and territories and other partners in more than 400 digital health projects, including consumer health solution projects.

  • Use and Maturity of Electronic Patient Portals

    External Web page
    This publication examines adoption trends for electronic patient portals across Canada and internationally. These portals are aimed at providing consumers with access to their own health records along with added functions aimed to improving convenience...

  • A Web-Based Patient Portal for Mental Health Care: Benefits Evaluation

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    18 November 2016

    Research was conducted for the benefits evaluation of a Web-based portal for patients undergoing treatment for serious or persistent mental illness. Canada Health Infoway invested in this project. The article is available in English only as originally...

  • Ontario Shores’ HealthCheck Patient Portal Benefits Evaluation Report

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    17 November 2016

    In December, 2014, Ontario Shores launched the ‘Healthcheck’ Patient Portal to provide patients and caregivers access to their health information, with the aim to promote patient engagement and partnerships in care. The results of this benefits...

  • What Canadians Think about Adolescents Accessing their Electronic Personal Health Information

    Web page
    Posted on November 7, 2016 by Cassie Frazer As a parent of adolescents, naturally I was curious about the topic at hand — providing adolescents with access to their electronic personal health information (PHI); and I wondered about the perceptions of...

  • Holland Bloorview connect2care Benefits Evaluation Report

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    01 November 2016

    In December 2014, Holland Bloorview Kids Rehabilitation Hospital implemented a consumer health portal, connect2care, that allows patients and families to view components of their clinical health record, book appointments, request changes to their...

  • Canadians

    Web page
    Infoway regularly conducts public opinion surveys with Canadians as part of its commitment to listen to their perspectives and understand their needs. The 2016 Connecting Patients for Better Health report summarizes digital health perspectives of more...

  • Adolescent Access to Digital Health Records — Results of an Environmental Scan

    Web page
    Posted on October 11, 2016 by Cassie Frazer Have you ever wondered how the “electronic health system” will know who you are and whether or not you have the right to access your personal health information (PHI)? Depending on one’s age, the answers to...

  • MyHealthLinked Project Review and Benefits Evaluation Final Report

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    23 September 2016

    In March 2015, Barrie and Community Family Health Team (BCFHT) undertook a demonstration project which included the launch of myhealthlinked patient portal. The objective of this Benefits Evaluation report was to uncover any evidence to support...

  • miDASH Consumer Health Solution Benefits Evaluation

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    01 September 2016

    Health Quality Innovation Collaboration (HQIC) is a non-for-profit organization founded in Ontario by a group of primary care physicians. In January 2014, HQIC launched a patient portal, miDash, that can work across multiple Electronic Medical Records...

  • Who has Access to What? Adolescent Access to Personal Health Information

    Web page
    Posted on August 29, 2016 by Joan Roch A lot of organizations are interested in giving people more access to their health information. They are building portals and apps so people can have that access. But a question that always arises is: “Should...


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