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Your Results for Patient Access


  • Navigating the Realities of Citizens’ Access to their Heath Information: Direct access to Laboratory Results in Canada

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    Posted on August 29, 2017 by Chad Leaver Follow @chadnandrew Across the world, citizen’s access to their own health information through secure online tools are becoming a hallmark of modernized health care systems and a catalyst for advancing access to...

  • Has Anyone Asked the Patient?

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    Posted on August 15, 2017 by Kate Perkins There is a lot happening in the digital health space — almost too much to wrap our heads around. To ensure clinician uptake, it is essential that digital health solutions and tools can be seamlessly integrated...

  • Digital Health Myths

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    Digital health is transforming the way Canadians access health care as more and more are able to view their personal health history online, connect with their care provider through a virtual setting, and e-book medical appointments. It has also changed...

  • Citizen Engagement Key to Achieving CHIP Citizen Portal Pilot Success

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    Posted on June 27 by Lillian Ly In early 2016, eHealth Saskatchewan (eHealth) launched the Citizen Health Information Portal (CHIP) pilot that ran from January through to August. CHIP is a secure, online web service that provides users with quick and...

  • The Importance of Being an Engaged Patient

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    Digital health tools and services are helping Canadians become more active participants in their health care, and enabling them to have better interactions with their care teams. In this video, five Canadians talk about why it’s important for patients...

  • What does it Mean to be an Engaged Patient?

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    Canadians are increasingly using digital tools to become more engaged in their health and with their health care teams. In this video, three Canadians talk about what it means to be an engaged patient.

  • Better Health Together Workshop: The Citizens’ Vision for Better Health through Digital Solutions

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    05 June 2017

    This document is an output from the Better Health Together Workshop, held in March 2017, which brought together 34 citizen participants from across Canada. By partaking in a series of collaborative activities and expert presentations, the participants...

  • The Citizens’ Vision for Better Health through Digital Solutions

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    05 June 2017

    The Citizens’ Vision for Better Health through Digital Solutions was developed as part of the Better Health Together Workshop. This session, held in March 2017, brought together 34 citizen participants from across Canada. Together, they learned from...

  • The Citizens’ Vision for Better Health through Digital Solutions

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    26 May 2017

    The Citizens’ Vision for Better Health through Digital Solutions was developed as part of the Better Health Together Workshop. This session, held in March 2017, brought together 34 citizen participants from across Canada. Together, they learned from...

  • Better Health Together Workshop: The Citizens’ Vision for Better Health through Digital Solutions

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    26 May 2017

    This document is an output from the Better Health Together Workshop, held in March 2017, which brought together 34 citizen participants from across Canada. By partaking in a series of collaborative activities and expert presentations, the participants...

  • Patient Access: Achieving Results and Accelerating Adoption

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    Posted on May 30, 2017 by Selina Brudnicki The world of patient portals and patient engagement is on the verge of transformational change. The change has the potential to transition ‘patients’ from being passive recipients of health care to ‘people’...

  • Infoway Launches Digital Health Myths-Busting Campaign

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    Posted on May 16, 2017 by Poonam Khanna Follow @PoonamKhanna “I won’t understand my lab results if I access them online.” “The introduction of virtual visits means I won’t see my doctor anymore.” “The government and insurance companies will be able to...

  • Myth: Patients Don’t Want to See Their Health Information and Won’t Find the Information Useful

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    15 May 2017

    Myth: Patients don’t want to see their health information and won’t find the information useful. Fact: 69% of Canadians who don’t currently have online access to their medical records would like access. Furthermore, Canadians who do have access find it...

  • Connecting Families to Their Health Record and Care Team: The Use, Utility and Impact of a Client/Family Health Portal at a Children’s Rehabilitation Hospital

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    12 April 2017

    This JMIR article examines the use, utility and impact on engagement in care of a client/family health portal. Clients at Holland Bloorview Kids Rehabilitation Hospital were provided access to their electronic health records (EHRs) and secure, two-way...

  • PEOPLE-Centred (DIGITAL) Health

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    Posted on April 11, 2017 by Cassie Frazer Follow @cassie482 Who are we in the health system? Are we patients? Consumers? Citizens, clients, Canadians? No matter what you call us – we are people. Unique individuals with unique interests and health care...

  • Myth: Doctors Will Be Flooded With Calls If Patients Have Access to Their Lab Results Online

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    07 April 2017

    Myth: Doctors will be flooded with calls if patients have access to their lab results online Fact: Patients who have access to their lab results online are less likely to call their physicians while waiting for results and they’re less likely to have an...

  • Myth: I Don’t Have a Right to Access My Health Records

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    06 April 2017

    Myth: I don’t have a right to access my health records. Fact: Your health care provider is the custodian (trustee) of your health record, responsible for proper use and management of the record. However, the information in the record is yours and you...

  • Backgrounder - Positive Patient Experience Yields Health Care Benefits

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    09 March 2017

    Infoway has co-invested with the provinces and territories and other partners in more than 400 digital health projects, including consumer health solution projects.

  • Use and Maturity of Electronic Patient Portals

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    This publication examines adoption trends for electronic patient portals across Canada and internationally. These portals are aimed at providing consumers with access to their own health records along with added functions aimed to improving convenience...

  • A Web-Based Patient Portal for Mental Health Care: Benefits Evaluation

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    18 November 2016

    Research was conducted for the benefits evaluation of a Web-based portal for patients undergoing treatment for serious or persistent mental illness. Canada Health Infoway invested in this project. The article is available in English only as originally...


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