Point-Click-Book: Infoway helps clinics introduce e-booking

New initiative supports eligible physicians and nurses to improve patient experience

(Toronto) – Patients of eligible clinics who participate in Canada Health Infoway’s (Infoway) new e-Booking Initiative will soon be able to book appointments online or with a mobile device. Nine in ten Canadian adults surveyed say that they would likely use this type of service if available; and research summarized in a recent Infoway white paper shows that e-booking offers many potential benefits including improved productivity, fewer appointment no-shows, and enhanced patient and staff satisfaction.

“Interest in e-booking is high yet only a few clinics in Canada currently offer the service,” explained Richard Alvarez, president and CEO, Canada Health Infoway. “E-booking is convenient for patients and there is value for health care providers, a win-win that we also see with other types of consumer digital health solutions.”

Launching on April 2, 2014, the Infoway e-Booking Initiative encourages eligible licensed physicians and nurse practitioners in community-based or ambulatory care settings to adopt e-booking and offers financial support to help offset costs associated with implementation and participation.

The e-Booking Initiative registration period is from April 2, 2014 through June 30, 2014, and wave one of the initiative runs through June 30, 2015. To learn more or to register, visit infoway-inforoute.ca/e-booking.

To see examples of e-booking initiatives already underway across Canada, click here.    

About Canada Health Infoway

Funded by the federal government, Infoway helps to improve the health of Canadians by working with partners to accelerate the development, adoption and effective use of digital health across Canada. Through our investments, we help deliver better quality and access to care and more efficient delivery of health services for patients and clinicians. For more information about Infoway’s consumer health solutions program, click here.


For more information:

Karen Schmidt
Director, Corporate/Internal Communications
Canada Health Infoway
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