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Showing results for resources and web pages tagged:
Patient Satisfaction

  • e-Booking

    Web page
    Ninety per cent of Canadians say they want the ability to e-book medical appointments. With that in mind, Canada Health Infoway has supported a variety of efforts to increase the use of e-booking in Canada, including the e-Booking Initiative (now...

  • e-Booking Initiative

    Web page
    About the Initiative Infoway is committed to advancing digital health in Canada through a variety of programs and initiatives. One such project, the e-Booking Initiative , helped to increase the awareness, adoption and use of patient self-scheduling...

  • e-Booking: A Relatively Simple Concept That Can Make a Big Difference (Part 1 of 2)

    Web page
    Posted on April 10, 2014 by Fraser Ratchford Benefits to clinics When it comes to digital health, sometimes a small change can make a big difference — and this is the case with e-booking. A recent white paper released by Canada Health Infoway studies...

  • e-Booking: A Relatively Simple Concept That Can Make a Big Difference (Part 2 of 2)

    Web page
    Posted April 15, 2014 by Fraser Ratchford Benefits to patients Often, when I try to book a medical appointment, it can be a frustrating experience as it means busy signals and waiting on hold. However, e-booking solutions can let patients book their own...

  • Infographic Examines Benefits of e-Booking for Patients, Clinics

    Web page
    Posted on May 8, 2014 by Fraser Ratchford Giving patients the ability to e-book their own medical appointments can benefit both patients and clinicians. Patients can book appointments 24/7 and receive electronic confirmations and alerts while staff can...

  • New Study Finds the Benefits of e-Booking

    Web page
    Posted on June 24, 2014 by Fraser Ratchford Digital health is making a significant impact to Canadians and is resulting in better delivery, quality and access to care. e-Booking is one of the tools that is adding convenience and increasing productivity...

  • OTN Telehomecare Patient Experience Survey Summary

    Document
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    26 February 2016

    The Ontario Telemedicine Network (OTN) Telehomecare Patient Experience Survey was disseminated across eight Local Health Integration Networks (LHINs) and more than 180 patients aged 75 to 84 years of age responded. The survey concentrated on patients’...

  • OTN Telehomecare System and Use Survey Final Report

    Document
    image

    26 February 2016

    The Ontario Telemedicine Network (OTN) Telehomecare Patient Experience Survey was disseminated across eight Local Health Integration Networks (LHINs) and more than 180 patients aged 75 to 84 years of age responded. The survey concentrated on patients’...

  • Patient e-Booking - Practice perspectives on the benefits, challenges and lessons learned

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    image

    02 June 2015

    This panel presentation was conducted at the eHealth Conference 2015. It provides an overview of e-booking focusing on the perceived value, benefits, challenges and lessons learned from participating practices who have implemented patient e-booking. Two...

  • Peer Leader Testimonials: Quality and Patient Satisfaction

    Video
    Dr. Sheldon Permack, Physician Peer Leader, Manitoba, discusses how the ability of community clinics to see hospital information on patients such as X-rays and lab work has eliminated the need for duplicate tests.

  • Successes and Lesson Learned; e-Booking Initiative Participants

    Web page
    Posted on June 15, 1015 by Cassie Frazer The benefits of electronic patient appointment booking (“e-booking”) seem to be straightforward and easy to anticipate for patients. Compared to conventional appointment scheduling, e-booking is convenient, saves...

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