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  • The GROW Model - A Coaching Tool (Mind Tools)


    19 November 2012

    GROW is an acronym standing for Goal – Current Reality – Options – Will. This document guides to user to develop their coaching model, considering the provided instructions and questions for each element as noted in the table.

  • Preferred Media - Project Communications (Manitoba eHealth)


    20 November 2012

    A tool to analyze the preferred approach to communicating with sponsors, leaders, the project team and end users. Useful to define communication strategy. The tool demonstrates pros and cons of various communication approaches, including direct...

  • Implementing and Sustaining Transformational Change in Health Care: Lessons Learnt about Clinical Process Redesign

    External Web page
    "This paper outlines the key criteria for successful use of this clinical process redesign in both implementing and sustaining improvement."

  • Getting Passive Resistors to Embrace Change

    External Web page
    People can be extremely indirect in how they resist change. The author of this blog shares his observations about a recent organizational change in which senior leaders verbally supported the CEO but found other ways to resist.

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