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Your Results for toolkits


  • Perspectives on electronic medical record implementation after two years of use in primary health care practice

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    02 June 2015

    This document shares lessons learned on adoption two years post EMR implementation based in rural and urban South-Western Ontario. It was published in the Journal of the American Board of Family Medicine and is available in English only.

  • Strategy and governance for successful implementation of an enterprise-wide ambulatory EMR: Overcoming the challenges, complexities and culture

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    01 June 2015

    A U.S. study that focuses on the how to successfully overcome the challenges and complexities of implementing an enterprise-wide Ambulatory EMR solution. It was published in the Journal of Healthcare Information Management (JHIM) and is available in...

  • 2015 - National Change Management Survey

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    09 November 2015

    This survey of change leaders and practitioners was commissioned to assess how change management is being conducted in healthcare across Canada. The focus was on gaining insights into Change Management best practices, enablers and barriers to change, as...

  • Are you EMR Ready? A Pre-Implementation Readiness Assessment

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    23 December 2015

    Undertaken by academic researchers, “Experiences from the Forefront of EMR Use" captures the implementation experiences from 20 Canadian primary care offices in Canada. In studying the diverse clinics, from project inception to execution, it is clear...

  • Cross-Canada EMR case studies: Analysis of physicians' perspectives on benefits and barriers

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    01 June 2015

    This is a cross Canada look at the benefits and adoption barriers of EMR implementation. It was published in the Electronic Journal of Health Informatics (eJHI) and is available in English only.

  • Integrated personal health records: Transformative tools for consumer-centric care

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    01 June 2015

    A roundtable sponsored by Kaiser Permanente Institute, the American Medical Informatics Association, and the Agency for Healthcare Research and Quality, was held to identify the transformative potential of PHRs, as well as barriers to realizing this...

  • Skills / Will Matrix Template

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    19 November 2012

    This tool is helpful in identifying the best approach to take when coaching team members. The skill is the experience, training and understanding of the individual. The will refers to their motivation, confidence or desire to do it.

  • Resistance Management Framework (CLARA Framework; Interior Health, British Columbia)

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    19 November 2012

    The following model has been reproduced with permission from the British Columbia’s Interior Health Change Management Super User’s Toolkit. This resistance management framework is sometimes referred to as the “CLARA” framework.

  • Target Audience Analysis Template

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    19 November 2012

    This document encourages the user to link identified stakeholders with required training needs and assign task oriented tactics to project team members, solution providers, etc.

  • Stakeholder Analysis and Segmentation Template

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    19 November 2012

    Created by Canada Health Infoway, this Stakeholder Analysis and Segmentation template grid identifies the groups who can affect the project or are affected by the project according to: Level of Influence; Impact; Level of support; and Level of project...

  • Stakeholder Engagement - A Practical Guide for the NHS

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    19 November 2012

    Based on work completed by the NHS, this presentation demonstrates the value of working with stakeholders and, using case studies from the ISIP Local Health Communities Demonstrator Programme, to show how consulting, listening and involving stakeholders...

  • Stakeholder Engagement Planning Template

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    19 November 2012

    This template guides the users to consider stakeholders in one of three categories: strategic partners, delivery partners or customers ; and then consider the following elements: Key Stakeholder, Interests & Priorities, Engagement Objectives, and Key...

  • The GROW Model - A Coaching Tool (Mind Tools)

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    19 November 2012

    GROW is an acronym standing for Goal – Current Reality – Options – Will. This document guides to user to develop their coaching model, considering the provided instructions and questions for each element as noted in the table.

  • Focus Group Summary Report (sample)

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    19 November 2012

    This document provides the user with a template for preparing a summary report that addressing key findings obtained through a focus group session.

  • Change Management, Communication and Training Implementation Plan (New Brunswick Health and Wellness)

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    19 November 2012

    Provided by New Brunswick's Health and Wellness, this document provides a real project example of a communications and training plan, focusing on stakeholder engagement.

  • Stakeholder Analysis Matrix (Manitoba eHealth)

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    19 November 2012

    Created by Manitoba eHealth, this stakeholder analysis matrix prompts the user to consider relevant factors such as: Stakeholder Category, group, anticipated reaction, level of influence, Impact, Awareness Level & Required Support from Stakeholder.

  • Force Field Analysis Worksheet (MindTools)

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    19 November 2012

    Created by MindTools, this template guides the user in completing a force field analysis assessment.

  • Stakeholder Impact Assessment

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    19 November 2012

    This document guides the user through a comprehensive process for completing a stakeholder impact assessment. Based on a real project example, this template encompasses consideration of the environmental/contextual landscape, proposed end-state...

  • Effective Change Management

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    21 November 2012

    This is a 2009 slide deck that provides an overview of select success factors for effective change management i.e. 5 out of the 6 core components of change managment. Included are descriptions of exemplary projects under each of the core components from...

  • Using Fishbone Analysis to Investigate Problems

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    19 July 2013

    Phillips J, Simmonds L. Nursing Times 2013 April 16 109(15):18-20 “This article, the first in a three-part series on change management tools, examines how using fishbone analysis to identify the cause of problems, leading to solutions and action plans,...


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