Infographic: The Value of e-Booking

This study examines the impact of providing patients with direct access to their lab results as soon as they are available. The findings include improved satisfaction, more timely access, no increase in anxiety, and fewer calls to physician...

Canada Health Infoway ( Infoway ) invested in a demonstration project on e-booking that was evaluated by a research team from HEC Montreal and Université du Québec à Trois-Rivières. The report found that e-booking had a significant impact on both...

The following change management resources are available to assist clinicians and practices in their planning, implementation and sustained use of e-booking or other consumer health solutions.