19 July 2013
Duncan Diop A. Unity Health Care, 2012, 9p.
“In 2009, Unity successfully implemented an electronic health record and practice management system. However, during the early phase of the implementation, the organization was struggling due to the lack of a solid plan, effective governance and sufficient resources to succeed. In 18 months Unity was able to transform from having so little governance that there was a risk of failing the implementation, to a robust, dynamic governance structure that is adept at maintaining the integrity of the EHR.”