Dr. Steven Reynolds says our health system needs to stop making patients jump through hoops to access their health… https://t.co/wtIK5CrXXx
19 July 2013
Health Quality Ontario, 2013, 10p.
“This primer addresses the principles and practices of change management and its application to quality improvement. It is intended to be used as a guide for the design and implementation of successful change efforts, and to better understand how individuals, teams and organizations shift or change from a current state to a future state.”