Myth: Patients Don’t Want to See Their Health Information and Won’t Find the Information Useful

Myth: Patients don’t want to see their health information and won’t find the information useful.

Fact: Currently, 79 per cent of Canadians say they can access or would like access to their health information online.

Furthermore, Canadians who do have access find it beneficial. In one study, 94% of patients who use portals said they valued viewing their health information online. In another study, 74% of Canadians with access to digitally-enabled health services say it helps them have more informed discussions with their doctor.

Source: Connecting Patients for Better Health: 2018. myCARE Benefits Evaluation and Final Report, Group Health Centre, 2016.

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