Myth: If Patients Are Able to View Lab Test Results Online Before Talking to Their Doctors, They Will Be Overly Anxious

April 7, 2017

Myth: If patients are able to view lab test results online before talking to their doctors, they will be overly anxious.

Fact: Patients who view their results online are no more anxious than those who wait to learn about them in person. A study showed 93% of patients who accessed their lab results online said they had more informed discussions with their doctor. Additionally, patients with one or more chronic conditions were less likely to report being anxious.

Source: Mák G, Smith Fowler H, Leaver C, Hagens S, Zelmer J, “The Effects of Web-Based Patient Access to Laboratory Results in British Columbia: A Patient Survey on Comprehension and Anxiety,” J Med Internet Res 2015;17(8):e191 DOI: 10.2196/jmir.4350

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