12 June 2017
Myth: The quality of care offered in a virtual visit is not as good as the care in a face-to-face visit.
Fact: While in-person visits are essential in some cases, there are many scenarios in which virtual visits can provide the same standard of care. A BC study found 79% of patients who had a virtual visit said the quality of care was the same as in an in-person visit. 91% said the online visit helped them with the health issue for which they needed the appointment.
Source: Virtual Visits in British Columbia: 2015 Patients Survey and Physician Interview Study
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