Standards SME


Posting Date: June 2, 2022

Position Title: Standards SME

Department: National Release Center

Report to: Manager, SNOMED CT

Location: Montreal, Toronto, or Remote worker


Infoway helps to improve the health of Canadians by working with partners to accelerate the development, adoption, and effective use of digital health across Canada. Through our investments, we help deliver improved quality and access to care, and more efficient delivery of health services for patients and clinicians. Infoway is an independent, not-for-profit organization funded by the federal government.

Position Purpose

Responsible for the development and implementation of terminology deliverables to support development, implementation, maintenance, translation, education and training, and conformance of standards.

Major Responsibilities

Provides general standards and terminology expertise, including the following reference terminologies:  SNOMED CT, LOINC, UCUM and HL7 code systems to Canada Health Infoway and Canadian stakeholders

  • Provides support for the development, maintenance, and publication of the Canadian Edition of SNOMED CT (English and French)
  • Provides support for the appropriate dispensation (develop, maintain, publish) of SNOMED CT RFCs
  • As part of the Interoperability Standards team, provides implementation support and guidance to stakeholder implementations on a variety of digital health standards, including but not limited to SNOMED CT, LOINC, and HL7 code systems
  • Coordinates the translation activities of SNOMED CT with the appropriate resources
  • Provides subset lifecycle support as required to Infoway and Canadian implementations
  • Assures high quality of final products and services
  • Provides standards and services guidance to implementation projects.
  • Provides support, advice, and guidance on reference terminologies to the field as required (general standards guidance, not domain specific expertise)
  • Participates in the maintenance of standards
  • Develops policies and guidelines for issues related to standards
  • Participates in the Standards Community meetings as required to provide standards expertise
  • Participates in the development and delivery of educational materials as required
  • Supports the development, implementation, testing, training and maintenance of Infoway tools
  • Liaises with internal and external stakeholders as required
  • Builds relationships and collaborates with business units across the organization to accomplish key accountabilities
  • Develops standards related deliverables to support interoperability
  • Represents pan-Canadian needs at national and international standards forums
  • Responds to standard related questions from users. (Email, telephone and face-to-face).
  • Enhances the core standards by facilitating requests for change to the appropriate Standards Development Organization
  • Coordinates and quality assures collaborative authoring of internal and external resources
  • Coordinates the translation teams both nationally and internationally to perform a high-quality product, conformant to the established editorial and linguistic rules.


  • Undergraduate Degree/ Diploma in Business Administration, Mathematics, Computer Science, or related field
  • MBA or MSc is an asset
  • SNOMED CT Authoring Certification is an asset

Qualifications & Skills

  • Good working knowledge of SNOMED CT, LOINC, UCUM and HL7 code systems
  • Significant experience working with standards development in complex enterprise information systems, ideally in the healthcare industry
  • Experience in working with SNOMED CT
  • Fully bilingual: French and English
  • Experience in implementing and working with health-related terminologies
  • Knowledge of terminology and interoperability standards
  • Knowledge of the standards lifecycle and related processes
  • Adaptable, flexible, analytical, able to commit to tight timelines, deliver high quality products and services
  • Clinical experience is an asset
  • Ability to travel up to 20% of time

Our commitment

If you are interested in the position, please submit your resume.

We thank you for your interest in this opportunity at Infoway however, only those applicants who most closely meet the qualifications for this position will be contacted.

Infoway is committed to employing a diverse workforce and is proud to be an equal opportunity employer. Infoway provides reasonable accommodations to employees as well as candidates taking part in the recruitment process, upon request.

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