Senior Privacy Specialist


Posting Date: TBD

Position Title: Senior Privacy Specialist

Department: Business Services, Privacy & Security, Governance, Risk and Compliance

Report to:  Director, Privacy

Location: Canada


Infoway helps to improve the health of Canadians by working with partners to accelerate the development, adoption and effective use of digital health across Canada. Through our investments, we help deliver improved quality and access to care, and more efficient delivery of health services for patients and clinicians. Infoway is an independent, not-for-profit organization funded by the federal government.

Infoway is working to deploy and further develop PrescribeIT, a single, end-to-end e-prescribing service that enables prescribers to electronically transmit a prescription to a patient’s pharmacy of choice.  This service will reduce the use of paper prescriptions, enhance patient safety, improve continuity of care, optimize existing drug information system investments, and facilitate better health outcomes for Canadians.

Infoway’s Virtual Care Program focuses on creating and delivering real value to patients, caregivers, providers and the ecosystem of health innovators that create solutions and services to meet the needs of Canadians. Through this program, Canadians will experience greater control and convenience in their interactions with the health system which will lead to improved patient access, self-management and health outcomes.

Position Purpose

The Senior Privacy Specialist will support, lead and provide privacy subject matter expertise on corporate and project related privacy issues at Canada Health Infoway.

Major Responsibilities

  • Monitors and compiles privacy related developments and best practices to inform advice and recommendations
  • Lead and participate on project teams as the Subject Matter Expert, providing advice and guidance into the design and development of products and projects supported by Infoway.
  • Develops and updates privacy policies and procedures
  • Operationalizes privacy policies and procedures
  • Assume the lead privacy role within the Infoway’s business teams and interact with the business leads within Infoway and stakeholder and partner organizations
  • Carries out activities as part of Infoway’s operational privacy program such as incident response, privacy inquires and complaints  
  • Coordinates, contributes to, prepares and assesses Privacy Threshold Assessments and Privacy Impact Assessments
  • Identifies privacy related risks and risk mitigation plans
  • Organizes and contributes to provincial and national privacy related meetings and consultations to inform Infoway initiatives and strategic directions 
  • Develops and contributes material to support the pan-Canadian Privacy Forum and Health Information Privacy Group
  • Develops privacy related communication material to support various Infoway business teams
  • Prepares and updates training material for inclusion in the annual employee training program
  • Develops new privacy related training material to support new Infoway initiatives and programs
  • Develops privacy awareness activities and events within Infoway
  • Develops requirements in support of Infoway programs, technology and infrastructure
  • Develops or helps acquire privacy related tools to support Infoway programs and services
  • Assists the Director in various projects as required


  • Undergraduate degree in Computer Science, Information Systems, Social Sciences, Law, Business, or Healthcare
  • Professional certification from a recognized privacy/security professional association (e.g. CIPP/C)

Qualifications & Skills

  • Minimum 5 years’ experience in a related role
  • Strong time management and prioritization skills with a demonstrated ability to execute against multiple projects and excel in a fast-paced work environment
  • Knowledge and ability to interpret and apply Canadian federal, provincial and territorial data protection and privacy laws and regulations
  • Knowledge and experience with information technology privacy standards and best practices
  • Knowledge and experience in risk assessment and identification
  • Knowledge of, and experience in researching and applying relevant information privacy laws, regulations, jurisprudence (particularly as it relates to the Information and Privacy Commissioner of Ontario) and risk countermeasures
  • Thorough understanding of “privacy-by-design” and best practices
  • Flexibility and agility in responding to changing priorities
  • Minimum travel of 10%
  • Demonstrated expertise in MS office suite software and Adobe Acrobat. Microsoft Office including Word, Excel, and PowerPoint
  • Demonstrated and proven ability to exercise initiative and work effectively under a high volume of work with continuously changing priorities and efficiently, both verbally and in writing, to diverse audiences/stakeholders
  • Easily collaborates with people both external and internal to Infoway and from different departments and organizational levels

Our commitment

If you are interested in the position, please submit your resume.

We thank you for your interest in this opportunity at Infoway however, only those applicants who most closely meet the qualifications for this position will be contacted.

Infoway is committed to employing a diverse workforce and is proud to be an equal opportunity employer. Infoway provides reasonable accommodations to employees as well as candidates taking part in the recruitment process, upon request.

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