Collaborating to make health care more digital

In our 2021-2022 Annual Report, we provide details about our collective progress in digital health and our ongoing work to ensure that digital health is an essential part of our health system.

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Our Annual Report focuses on three key areas:

  • Collaborating with our partners
  • Performance against 2021-2022 objectives
  • The digital health landscape in Canada

Read our 2021-2022 Annual Report for full details.

93%
of primary care physicians were using electronic medical records (EMRs).
33%
of all patient-reported visits between January 2021 and March 2022 were virtual.
90%
of patients were satisfied with their virtual care experience.

virtual care saved patients nearly
89 million
hours in travel time,
1.2 billion
kilometres in travel and more than
$5.9 billion
in avoided expenses, and reduced CO2 emissions by
330,000
metric tonnes.

94%
of primary care physicians reported they were using virtual care, and more than

70%
said they believe it improves patient access and patient care.

icon representing telehomecare between doctor and patient
Image

is live in six jurisdictions, with

10,507
prescribers

+

6,048
pharmacies enrolled.

As of March 31, 2022,
Image

has recorded more than

26.3 million
transactions since its inception.

Image

 

33%
of patient-reported visits were virtual

Of the 33% of patient-reported visits that were virtual

Image

75%
Telephone

21%
Video

4%
Messaging

90%

were satisfied with
their virtual visit,

91%

said it saved them time
and money, and

81%

said they avoided an
in-person visit.

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