2021 marks a significant milestone for Infoway — it's our 20th anniversary!
In our 2020-2021 Annual Report, we celebrate Canada's digital health progress over the past 20 years and provide details about our achievements during the past year.
Our Annual Report focuses on three key areas:
- Overall benefits since our inception in 2001
- Our COVID-19 rapid response investments
- The benefits of virtual care
Read our 2020-2021 Annual Report for full details.
Infoway’s COVID-19 rapid response investments enabled
3.5 million
Canadians and more than
91,000
health care providers to log more than
5 million
uses of virtual care solutions in the first year of the pandemic.
In 2020, virtual care saved patients
90 million
hours in travel time and more than
$6.1 billion
in avoided expenses, and reduced CO2 emissions by
286,000
metric tonnes.
More than
97,000
Canadians
have benefitted from telehomecare programs since 2010.

PrescribeIT has a Memorandum of Understanding (MOU) in place with all 13 jurisdictions and is live in five jurisdictions, with
6,233
prescribers
4,839
pharmacies enrolled.
Virtual Visits
90%
were satisfied
with virtual care

96%
were satisfied with
privacy/confidentiality
of visit