2021 marks a significant milestone for Infoway — it's our 20th anniversary!
In our 2020-2021 Annual Report, we celebrate Canada's digital health progress over the past 20 years and provide details about our achievements during the past year.
Our Annual Report focuses on three key areas:
- Overall benefits since our inception in 2001
- Our COVID-19 rapid response investments
- The benefits of virtual care
Read our 2020-2021 Annual Report for full details.
Highlights from 2020-2021
An estimated
$43 billion
in benefits since inception from Infoway's investments in:
connected health information (e.g., diagnostic imaging, drug and laboratory information systems), point-of-care systems (e.g., electronic medical records, telehealth) and virtual care (e.g., video and secure messages). An increase of $7.4 billion in the past year.
Infoway’s COVID-19 rapid response investments enabled
3.5 million
Canadians and more than
91,000
health care providers to log more than
5 million
uses of virtual care solutions in the first year of the pandemic.
In 2020, virtual care saved patients
90 million
hours in travel time and more than
$6.1 billion
in avoided expenses, and reduced CO2 emissions by
286,000
metric tonnes.
More than
97,000
Canadians
have benefitted from telehomecare programs since 2010.
PrescribeIT has a Memorandum of Understanding (MOU) in place with all 13 jurisdictions and is live in five jurisdictions, with
6,233
prescribers
4,839
pharmacies enrolled.
Virtual Care Use & Modality of Visit in 2021 (January-March)
Virtual Care Use in 2021 (January-March)
40%
of visits with health care providers were virtual
56% were in person
3% were other
1% were online COVID-19 assessments
Modality of virtual visits in 2021 (January-March)
Of the virtual visits conducted in the beginning of 2021
19%
were video visits
77% were telephone visits
4% were messaging
Virtual Visits
90%
were satisfied
with virtual care
96%
were satisfied with
privacy/confidentiality
of visit
ESTIMATED ENVIRONMENTAL BENEFITS FROM VIRTUAL CARE IN 2020
Reduced CO2 emissions:
286,000 metric tonnes of reduced CO2 emissions, which is equivalent to…
Taking more than
61,000 passenger vehicles
off the road for one year; OR
Providing electricity for more than
48,354 homes
for one year; OR
The amount of carbon sequestered by
4.7 million tree seedlings
grown for 10 years.