Success stories

Electronic health record (EHR) systems are making a difference in the lives of Canadian patients through more efficient and effective health care delivery today. Read the stories or watch the videos below to learn more.


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Better management, accountability improves access for patients.
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Doctors' offices and patients see benefits.
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Online patient portal opens new doors

Experts say self-management combined with early intervention of health care teams can delay the progression of kidney disease in the pre-dialysis stage. Read story >>

Expanding the circle of care to pharmacists

In Sault Ste. Marie, EMRxtra makes electronic medical records in doctors' offices available to local pharmacists. Read story >> or Watch video >>

Nova Scotia goes digital

In Eastern Canada, similarly advanced technology is making an enormous difference in patient outcomes and treatments costs. Read story >> or Watch video >>

Quebec's doctors in favour of the DSQ

Our health system is a complex one: universal access to care complicated by such factors as an aging population, longer average life spans and an explosion in technological developments including new medications, is putting substantial financial pressures on the government. By Claude Poirier, Eng., M.D., M.Sc. Read story >> or Watch video >>

Mobile care clinic, other measures improve efficiencies

Since Ontario's Sherbourne Health Centre opened in 2003, it has been on technology's cutting edge — using innovative measures such as electronic medical records (EMRs) to make health care better. Read story >>

The Montmagny paperless clinic

Implementing an electronic health record requires a lot of effort but the Montmagny-L'Islet Family Medicine Group in Québec has met the challenge and succeeded in computerizing all of its activities. By Dr Jean-François Rancourt Read story >>

Technology overcomes geography

For the many Canadians who live outside of the major urban centres, accessing critical health care often involves the emotional and financial trauma of leaving family and home behind. Read story >> or Watch video >>

SARS outbreak illustrates impediments of antiquated system

Forty-four people would die of SARS in Canada in 2003; a total of 442 probable and suspected cases would occur. At the end of June, then Ontario Health Minister Tony Clement estimated that SARS had cost that province's health care system $945 million. Read story >>

Kiosks a boon to triage nurses, ER patients

While many Canadians are familiar with using electronic kiosks to check in at airports or to do their banking – a ground-breaking project at Scarborough Hospital will use the idea in their emergency departments. Read story >>

Telemedicine speeds access to care in Nunavik

The reality of medical care in Nunavik is very different from the situation in southern Quebec. Because of the region's vast distances, geographic isolation and its sparse population, specialized professional and technical medical resources are not always available. Read story >>